Privacy and Processing of Personal Data

Responsible Person – Data Controller

The person responsible for all matters concerning the privacy and processing of any personal data, also known as the Data Controller, can be contacted as follows:

  • By email:
  • By post: The Data Controller, Jotnar Systems Ltd, International House, 10 Churchill Way, Cardiff, CF10 2HE

Your Rights

Under the General Data Protection Regulation, you have certain rights regarding your data:

  • You have the right to ask us for a copy of any data we hold about you.
  • You have a right to have any data that is incorrect, corrected.
  • You have the right to object to the use of your data.
  • You have the right to have your data provided to you to take elsewhere in a suitable format.
  • You have the right to have your data deleted in certain circumstances.

If you wish to exercise any of these rights then please contact our data controller. You also have the right to lodge a complaint about the use of your data with the Information commissioner.

Details for the information commissioner and making a complaint can be found on their website at

Use of your data

When you contact us

We collect any information included in your email or in the contact form you submitted, such as your email address, name, and/or company. If you place any personal information in the body of your email or message, we collect that as well.

We will only use this data to answer your query or respond to your communication.

We will keep your information until we no longer have any need to communicate with you. This will typically be 12 months after our last email or phone call.

We are processing this data because we have a legitimate interest in promoting our products and services, and to enable any correspondence with you in order to carry out our business.

If your enquiry results in you considering us as a supplier for the goods and services we offer, we are then processing your personal information in connection with negotiating a contract.

The data will not leave the European Union* and is not passed to any third party.

When you subscribe to our blog

We collect your email address via the "Subscribe" form on the sidebar of our blog page(s). We will use your email address only for the purposes of informing you when we have posted new content to our blog.

Cookie Consent

We may use cookies on our site to track visitors and enhance the service we provide. Some of these cookies are essential to the function of the site.

We ask for consent to use non-essential cookies when you first visit the site. If you grant consent, this consent will remain until such time as you clear your browser's cookies.

If you wish to change your mind about cookies, you can clear any cookies using your browser menu – this will vary from browser to browser, but this information should be in your browser’s help section.

Privacy information for GoCardless Odoo Connector users

When you connect to your GoCardless account

We will collect some information from your Odoo installation in order to enable us to identify you as a customer and support your use of the application. We collect:  

  • The URL of your Odoo installation, in order to enable our API to complete the connection
  • Your company's name as configured in Odoo
  • Your company's primary contact email address as configured in Odoo

This information will be used by us in order to service your use of the GoCardless connector (for example, to notify you of important security updates), and in pursuit of our legitimate interest in informing you of new products and service offerings. You may opt out of marketing-related communications at any time via the unsubscribe link in the relevant email.

At no time will any of your information be shared with third parties for marketing purposes, however we may share information with GoCardless Ltd strictly in order to service your use of the product.

* For the avoidance of doubt, in the event of "Brexit" all references to the European Union shall be interpreted to include the United Kingdom regardless of actual political status.

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Copyright © 2020 Jötnar Systems. Jötnar Systems is a trading name of Jotnar Systems Ltd registered in England & Wales with company number 11982020.
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